Hotel Route-Inn Kamisuwa - Suwa (Nagano)

I recently stayed at a hotel near Suwa lake and had a fantastic experience. the value for money was unbeatable. The prices were very reasonable and the amenities provided exceeded my expectations. Secondly, the attention to detail was impressive. The rooms were clean and well-maintained, with a nice view of the surrounding area. Additionally, the staff were friendly and went out of their way to provide great service. Lastly, the breakfast options were simple but delicious. I especially appreciated the effort made to accommodate special dietary requirements, like vegetarian options. this hotel provided a comfortable and enjoyable stay.

All aspects of my stay at this hotel were great, nothing to complain about.

I recently stayed in a hotel near Lake Suwa and it exceeded my expectations. the location was fantastic - it was just a short walk from both the train station and the shores of the lake. I loved being able to easily explore the surrounding area and enjoy the beautiful views. The second standout was the service provided by the staff. They were attentive and friendly, always ready to help with any queries or requests. Finally, the basic amenities in the hotel were great. The rooms had a nice view and were clean and tidy. Additionally, the breakfast offered a good variety of delicious options. I had a fantastic experience at this hotel.

Everything was absolutely fine, nothing to complain about.

This hotel is a hidden gem! its location is perfect, being near the train station and just a stone's throw away from the breathtaking shores of Lake Suwa. Secondly, the staff here go above and beyond to ensure you have a pleasant stay, with friendly and attentive service. Lastly, the rooms are comfortable and well-maintained, some even offering a lovely view. And let's not forget the delicious breakfast that will fuel your day of exploring.

No improvements needed, everything was absolutely wonderful!

Great location, close to Suwa lake and train station. Clean room with a fine view. The breakfast options were fantastic and the staff were very friendly.

Nothing all good.

The hotel is conveniently situated near the train station and the lake, making it an ideal location for a city trip. The staff was very friendly and helpful, even with a language barrier. Breakfast was tasty and well-prepared, offering a good selection of options to choose from. Additionally, the hotel had ample on-site parking, which was a big plus.

The A/C unit in our room was quite old and noisy, which made it difficult to get a proper night's sleep. Additionally, although the hotel offered an on-site hot spring, it was quite small and lacked a view. However, there was a bigger historical hot spring nearby for an additional fee.

The breakfast was decent and the location was convenient, as it was close to train station and a beautiful lake. the room was clean and tidy. We also enjoyed the hot spring bath which was relaxing after a day of sightseeing.

The staff was rude and unhelpful. They made a mistake with our reservation and we were forced to pay extra.

The hotel is conveniently located near the train station and within walking distance to the shores of a beautiful lake. the room was clean and tidy, and it had adequate facilities, including free Wi-Fi and an HD TV. the breakfast was good with a variety of food available to choose from.

One receptionist’s mistakes regarding the coupons and my residence card expiration date were disappointing.

Nice location, friendly staff, good breakfast, clean rooms.

Nothing, all was good.